Phone: 516-855-7348 | Email: info@raddcrossfitnsli.com

Member Policies & Covid Guidelines

Our goal at RADD is to help you become the best version of yourself. We always do our best to ensure that everyone’s individual needs are met.

We fully understand the challenge that comes with accommodating everyone’s needs. RADD is a GROUP CLASS training & nutrition program that is ALL INCLUSIVE. That means the GROUP is the COMMUNITY and the COMMUNITY welcomes the opportunity for everyone to participate, feel welcome, and get the best results possible.

The COMMUNITY is a real thing that no one understands unless they are a part of it. As a member you’ve most likely tried explaining this to someone at some point and we’re sure it was difficult for them to understand. It’s a feeling and a feeling cannot be described in words. 

With the COMMUNITY in mind it is important for us to implement the following policies. The policies are intended to make sure that our service offerings are fair and give everyone the opportunity to participate and feel welcome. 

We appreciate and value the opportunity to guide you in your journey. Thank you for understanding and helping us reach every single person in our community. 

MEMBERSHIP POLICIES

  1. Open Gym: Open Gym at RADD is available to you anytime the Training Station is open and there are no group classes. This is a value add for you as a RADD member. Please make sure you check in to Open Gym. We will use attendance when making decisions to open new classes. If you would like access to the Training Station gym that is a separate membership with the Training Station. Please contact them for more information: http://trainingstationli.com/
  2. Open Gym During Group Classes: Open Gym during group class is defined as a workout you wish to complete that does not follow the flow of the Group Class (ie: You’re planning to do your own workout without the need of assistance from a coach). As the classes fill up this option will not be available. For now we will monitor this. You may complete an Open Gym workout during a group class if:
    1. There is space available in the class and no one is on the Waitlist an hour prior to class start time. **You may not register in advance for Open Gym during a class time as this takes a spot away from another member.
    2. It does not interfere with the Group Class
    3. You can micromanage your own workout without the guidance of a coach
    4. The equipment is available
    5. You understand that the Group Class has the “right of way.”
  3. Group Class Reservations: A reservation is required to attend all group classes. Please do not attend if you do not have a reservation. We’ve increased the attendance limits for all classes to 10 participants per class. We will not allow you to participate without a reservation. Reservations open one week prior to the specific group class start time. Reservations close 30 minutes prior to class start time. Please do not text or email us to ask us to allow you in the class. 
  4. Cancellation: You may cancel your reservation one hour prior to class start time. Canceling less than one hour prior to class start time will result in a $15 late fee. PLEASE NOTE – LATE CANCELLATIONS FOR THE 6 AM AND WEEKEND CLASSES START AT 8PM THE NIGHT PRIOR TO CLASS START TIME. Please understand that if you are cancelling last minute you are taking a spot away from another member. In the event of an emergency please email info@raddcrossfitnsli.com
  5. No Show: If you are a “No Show” for your reserved class there is a $15 fee. In the event of an emergency please email info@raddcrossfitnsli.com
  6. Late: Please be on time to class. Anyone arriving 10 minutes or later will be asked to attend the next class. If you are more than 10 minutes late for class there is a $15 no-show fee. In the event of an emergency please email info@raddcrossfitnsli.com
  7. Waitlist: If you are on the waitlist and a spot opens up you will be emailed in order to confirm your attendance. You will have 30 minutes to confirm your reservation. After that the next person will be emailed. You are NOT automatically enrolled in the class if you are on the waitlist. 
  8. Group Class Etiquette: When attending the group class please allow the coach to coach. Please be present for the class and follow the general flow of the class. When the coach demonstrates and suggests a modification, remember that it is for your safety. We understand you’re excited to see your friends and may already know what the workout is, but when the coach is demonstrating please be respectful and put your conversations on hold. You might need the review and other members need the instruction.  
  9.  Cleaning & Equipment: Please use the spray bottles provided by the Training Station to clean your equipment before and after each use.

Covid-19 Guidelines

  • Capacity for all in person ADULT classes is currently set to 12 adults per class
  • Capacity for all in person KIDS classes is currently set to 8 kids per class
  • A RESERVATION OR APPOINTMENT IS REQUIRED FOR ALL IN-PERSON CLASSES
  • Reservations for in person classes are open 7 days prior to class start time using The Zen Planner App
  • Reservations will remain open until 30 minutes before class start time
  • Zoom Classes: You do not need a reservation for Zoom & the link access can be found in the Zen Planner app
  • Cancellations made within 1 hour of the class start time are marked as “Late Cancellations
    • There is a $15 fee associated with “Late Cancellations” and “No Shows.”
    • “Late Cancellations” and “No Shows” also count against an Athlete’s attendance limits for those on Session/Personal training plans.
    • PLEASE NOTE – LATE CANCELLATIONS FOR THE 6 AM AND WEEKEND CLASSES START AT 8PM THE NIGHT PRIOR TO CLASS START TIME
    • IF YOU DO NOT HAVE A RESERVATION YOU WILL NOT BE PERMITTED TO ATTEND CLASS. THERE ARE NO EXCEPTIONS TO THIS POLICY. THE COACHES MUST PREPARE EQUIPMENT, SPACE, AND THE CLEANLINESS OF WORKOUT AREAS AHEAD OF TIME.

The health and safety of our members and staff is our top priority. We will closely monitor and adhere to the guidelines and recommendations set forth by the CDC as well as local, state, and federal officials.

  • Plan to arrive 5 – 10 minutes prior to class start time to complete the questionnaire
  • Masks are recommended for individuals who are not vaccinated.
  • 6 feet social distancing is recommended
  • Wiping equipment clean after use is required 
    • Spray and wipe equipment before workout
    • Spray and wipe equipment after workout
    • Spray and wipe floor when workout is completed 
  • Open Gym classes are not supervised by a coach. We have a security camera for safety purposes.
  • RADD and The owners at Training Station reserve the right to refuse service to anyone that has COVID-19 symptoms or fails to follow facility guidelines

Thank you for reviewing our policies. If you have any questions please email us at info@raddcrossfitnsli.com​​​​​​​

Rob, Dan & Diana (RADD)